written by dannymagnus on 08/03/2016
Really liked the service we received in Sutton Colfield. The store was really well laid out and we were greeted straight away. We asked to be left to browseand had no pressure but some one was on hand. Upon leaving the store we were asked if there was anything we liked and what we were in the market for. It was good to be given a contact card as we left so we knew we spoke to.
To be fair we saw a kithen we liked on entering and it was a sale item. The advertised price was a little confusing as it stated all of the appliances came free with the kitchen, I'm not sure how this was calculated. The designer was very experienced and simply asked what we would like, he related to other customers purchases so had ideas where we werent quite certain.
Some of the items that arrived were incorrect and we had to re order, this was no issue and the team put us straight onto customer service to get them re ordered at no cost. The delivery drivers were throurough and had us check every single item and told us we had 8 days to check for damage. There were no instructions as such and the language was mainly in German. Wuality of build is good ao far and pre assembly was fantastic.
Well done team Sutton!
See you soon