Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

388521

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“My husband and myself visited Chester on a coach trip...”

Written on: 18/12/2010

My husband and myself visited Chester on a coach trip in November 2010. We had been on the coach for two hours and needed toilets and a hot drink. The first cafe we saw was Cafe Nero. My husband is a wheelchair so I went in first to ask if they had a disabled toilet. The girl serving snapped "no we haven t, and if you look on the window outside you will see that we haven t" . It was would have taken the same time to have smiled and apologised for not having a disabled toilet!! When we looked on the window there was a sign, but so small it could have easily been overlooked.I am in my sixties so I must have seemed old to the assistant which makes her rudeness worse. I have contacted their website 4 times. The first time to complain, and the other e mails asking for a reply. They state that they want to hear about the publics "Cafe Nero Experience"- Here is mine. "been there,don t want to go there again"



P simpkiss