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“unreliable and dishonest”

written by helenacklam on 17/02/2016

Ordered £70 worth of dog food and a couple of chews:
I received an e-mail on the day the delivery was due to say that they were holding up the delivery for the dog chews that weren't in stock. a. I would have to pay extra charge to received, b. It'll be another few days before I receive. c. When I rang to find out what was going on I discovered this is part of a much larger company - Ved meds Direct.. not at all what I expected.
They have all my details and the girl I spoke to wouldn't give me her surname as reference for the refund... appalling customer service.

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