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★☆☆☆☆

“Madagascar ”

written by Gomez331 on 15/02/2016

We have travelled to many places, mostly Asia and Africa, with various companies and had some incredible experiences. We usually go on intrepid style tours, so are used to very basic trips to get a real feel for a country. However, as Madagascar was more about the lemurs we decided to pay more for the luxury of 2 nightly lodges, and chose Cox & Kings as we thought they had a good reputation - mistake! This was the worst company we have ever used. The 2 nightly lodges turned mostly into 1 night ones at different lodges, we missed many places on the itinerary and the tour guide was not the slightest bit interested in telling us about the Country. On arriving at one awful lodge he actually said that it was nothing to do with him as he was just there to get us from place to place. Our luggage went missing, with no hurry to return it to us. My memories now of Madagascar are of the problems and upset that was caused, not of a lovely Country. On return C&K were just as bad and not at all interested in customer satisfaction. Would certainly never use them again, or recommend them.

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