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“AVOID AVOID AVOID”

written by 70Fitch on 12/02/2016

Since buying a gift for my son for Christmas I have been trying, unsuccessfully, to contact the event and redeem the voucher. After failing miserably to receive any call or email back I went through the booking line only to be told the experience is no longer available. When I asked when someone was going to get back to my correspondence and let me know this they claimed they had only just found out within 24/48hrs. I asked then why I'd had no response all January to which they realised their stories had caught them out! My son now has no Christmas present and after eventually pinning someone down to give me answers they have said they will refund my voucher.
I wonder if there ever was an experience in the first place and would I have ever been able to receive the refund? (I still haven't at this point)
Please avoid great disappointment by staying well clear of this company. Be very careful.

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