Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
3867609

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★★
WRITE A REVIEW

“Excellent customer service”

written by MalakaiParker141 on 10/02/2016

From: XXXX Sent: 08 February 2016 11:47 To: 192 Customer Feedback
Subject: Re: Account and Subscription Query - FAO YYYY

Dear YYYY (or whichever colleague opens this)

Thank you for the prompt and efficient 'no-hassle response' (cancellation of subscription) to my concern at having apparently signed up for a subscription rather than the 1-off set of 192 Searches that I mistakenly thought, at first.

Incidentally, you might mention to a manager that this good customer service (actually 'exceptional', these days) raises at least one customer's confidence in dealing with 192.com, and makes it more likely that I will use you again, and will mention it to others if the occasion arises.

Many thanks - XXXX

Was this review helpful? 0 0