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“Do NOT use! ”

written by kmManning7 on 25/01/2016

Having booked two cars for my daughters wedding with Allied cars they were both cancelled but fortunately it was in advance of the wedding. In requesting a refund of the two deposits I was told that it must be put in writing, which I duly did. I however only received one deposit not the two as requested in my letter. I telephoned Allied cars to request the other deposit be returned and again I was told that it must be in writing. When I highlighted that I had already put it in writing and I was not prepared to do so again I was met with an angry man who spoke down to me, saying that if I wanted the money without delay I should put it in writing. He was extremely rude, spoke over me and would not listen to me, he even said to me 'listen woman if you want your money put it in writing' before putting the phone down on me. My calls are now being ignored and I have a fight on my hands to have the money returned when Allied cars cannot meet the terms of the contract. I would recommend that anyone looking for a car should not book it through Allied cars and should only look at companies that own the car rather than a broker.