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★☆☆☆☆

“Substitution”

written by Camrynt30 on 23/01/2016

I was impressed by the variety of arrangements on their website. Ordered a wicker cradle-type basket, called "dream time", blue with a white flower arrangement and little moon and star ornament sticking out above the flowers, for someone who just delivered a little baby boy. What was delivered was your standard vase in baby blue with a chain around it, flowers similar to the picture, and no moon/star ornament. What is the point of offering such a variety of choice if they are simply going to substitute what they choose since this company apparently does not ensure that the local florists can provide the order as it is pictured. Upon notification of my displeasure, I was offered $5 off. Seriously. I will not be using this company for any future purchases, and I would recommend the buyer beware...if you are okay with substitutions, it won't matter, but for the price I paid, I expect to receive what I order.

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