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Review Number	3832203
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“Expired gift card - beware of the small print”

written by Jefferyw499 on 18/01/2016

Due to a long term illness I was unable to use my gift card. At a recent visit to HOF I was advised that the gift card had expired (2 years from last top up) and I had lost the sums on the card; some £450. Despite explaining my circumstances to their customer services they refuse to recharge my card with the sums and have essentially pocketed my money. Beware that the small print on the gift card does set out these terms and they will not budge.

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“Expired gift card - beware of the small print”