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“stay away”

written by on 15/01/2016

Tried to do an online transfer using Firefox. Froze up half way thru. Called for help, was told to use Chrome or IE, of course they don't tell you about Firefox problems on the home page. Used Chromed, did the same thing,then tired IE with rep on the line and didn't work then received a tirade of piffle about Java and this and that essentially putting the blame on me. They wanted to give me promo code but it is useless if you can't complete the transaction. I should not be surprised though because good customer service has virtually disappeared in the US. I will use Travelex, it is a bit more complicated but have never had issues with them. Zero stars as far as I am concerned.

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