written by Bee2612 on 11/01/2016
I got an iPhone 6 plus 16gb from carphone warehouse around may/june, and purchased the geeksquad insurance there and then, which was a wopping £15 by the way, i recently smashed my phone and went to the store to make a claim, only to find out my insurance had been cancelled due to their being "insufficent funds" in my bank, with no written letter or phonecall to warn me, the member of staff from carphone warehouse then called geeksquad to resolve the issue. The person on the other end of the phone was nothing but arrogant and adamant there was nothing they can do, absolute joke ive been without my phone for a week because of this, do not recommend ANYONE to go with them. If i had known there was a possibility this could happen when i purchased the insurance i would have went elsewhere.