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“Nationwide Building society Failing its Customers !”

written by GWang on 04/01/2016

Nationwide Building society completely indifferent to responding to Serious complaints, Ignoring them completely!

As a New Customer at Nationwide Building society I anticipated a professional seamless switch-over from old bank to theirs and yet received the complete opposite and utter indifference!

I did not care how long it took other than all Direct debit Payments are transferred to this new account and the other old bank account is closed Only when successfully accomplishing that. Seamless isn't that how its supposed to work ???

When a company is demanding payment, one of those companies that were supposedly contacted by Nationwide Building society Just prior to the X Mas Holidays...and because of Nationwide's failure they were never not paid as the switch over was intended to do then one asks oneself why bother putting such important responsibilities in the hands of such a Building society / bank ???

Not at Nationwide building society it Failed leaving me to take off my Holiday to phone around and try and make contact with all those I have standing orders payments to make sure they unlike what I have found have my new details and will get paid.

Meanwhile despite personally making several complaints, contacting various persons via email etc in Nationwide Building society including the head a To Chief Executive Nationwide and a promise to respond. Some two weeks later they are completely absent with any such response what so ever!

No Professional accountability in Nationwide Building society when things go wrong!

Appalling company ! Join at your peril !!!