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“Using jet privilage miles for travel and baggage allowance”

written by on 30/12/2015

Customer service is very poor, no one has any authority to do any thing except read rules. They keep transferring from one dept. to another. Baggage allowance of 15kg for international traveler is grossly inadequate, when you are allowed 30 kg and two bags from overseas. Jet airlines could verify your international status and adjust this weight restriction. Otherwise this airline is comparable to international standards.

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