written by JaneMurdoch on 23/12/2015
I sent my old handset to RPC. This had ALWAYS been kept in a case or cover, complete with screen saver and was in near brand new condition when I sent it. However, when they received it they emailed me to make a much reduced offer than had originally been made, saying the handset was showing signs of wear on the sides, back and screen. RUBBISH. This is very obviously a ruse so that they can make an increased profit at my expense. Shame on you RPC. Disgraceful behaviour!