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“WE HAVE VISITED THIS PARK ON NUMEROUS OCCASIONS BUT...”

Written on: 01/08/2010

WE HAVE VISITED THIS PARK ON NUMEROUS OCCASIONS BUT MOST TIMES THROUGH PRIVATE LETTINGS.THE BOTH TIMES BOOKED THROUGH HAVEN ITSELF HAVE BEEN TERRIBLE AND WE DO NOT RECOMMEND.THIS LAST TIME WE BOOKED 30/07/10 AND WAS GOIN TO STAY 5 DAYS WE ARE HOME 31/07/10.OUR ACCOMADATION WAS DAMP OUR BED HAD A SPRING COMING OUT THE SIDE AND OUR BED LINEN WAS FULL OF HOLES.WE THEN HAD THE FAMILY FROM HELL NEXT DOOR TO CONTEND WITH.HAVEN THE NEXT MORNING MOVED US INTO OTHER ACCOMADATION WHICH WAS AGAIN DAMP AND HAD BLOCKED STINKING DRAINS OUTSIDE THE PROPERTY.WE TRYED TO EAT AT BOTH HAVENS FOOD PLACES ON THIS PARK. AFTER A 30 MIN QUE WE WERE TOLD THE FIRST WAS ONLY OPEN TO HALFBOARD GUESTS AND ON THE SECOND BUILDING WE GOT TOLD WE WOULD HAVE TO LEAVE OUR TWO SLEEPING BABIES AT THE OTHER END OF THE ROOM IN THEIR PRAM.THIS WAS THE LAST RESORT WE DECIDED TO COMPLAIN TO THE HOLIDAYS MANAGER ON THIS SITE WHO TO BE HONEST CAME ACROSS AS NOT VERY BRIGHT. SHE SAID NONE OF OUR COMPLAINTS IS DOWN TO HAVEN??? AND NO REFUNDS COULD BE GIVEN.BEWARE!!!HAVEN TAKE YOUR MONEY AND RUN THEY JUST DONT CARE, THIS CAME ACROSS LOUD AND CLEAR.THE PARK FACILITIES AND LOCAL AREA IS GREAT BUT BEWARE OF THIS OBNOXIOUS HOLIDAY MANAGER WHO DOESNT GIVE A HOOT WHETHER YOU ENJOY YOUR HOLIDAY OR NOT AS LONG AS SHE GETS YOUR HARD EARNED MONEY TO KEEP HER IN A JOB!!!!!