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“Disorganised, rude and don't reply”

written by Grady288 on 11/12/2015

- no receipt for training eventhough I asked via email nearly 20 times

- trainer was an hour and a half late. This meant I was late for my client losing me money and my parking was £14

- course was more of a question time rather than actually giving information. Appeared like a test eventhough barely any information was given - bizarre. Basically got the students to do all the talking

- trainer (owner) laughed when students made a mistake

- Trainer could not work tv so we had to huddle around a tiny laptop

- Trainer kept getting our names wrong eventhough there was only three people on course

- took four weeks to get an emailed copy of certificate after I had sent case study in a month ago

- spelling mistakes throughout all manuals

- huge delays in replies to any messages

- no answer on any of the phones. One of the numbers just has a spanish answerphone

- Students on the course were appalled at how badly run everything was

Highly suspect this company is going bust, not enough staff, very disorganised and no apologies for all it's failings