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“I recently opened an account with them, and I tried...”

Written on: 23/11/2006 by XX (39 reviews written)

Good Points
Free global transfer between accounts held with them.

Bad Points
Unable to schedule future BACS payments, and unable to setup bill payee instantly.

General Comments
I recently opened an account with them, and I tried out their internet banking. Unfortunately, their internet banking system is below par when compared with other UK banks.



Usually, with other major banks, you could easily schedule future BACS payments by them allowing you to set-up a future date, or schedule future payments instantly after setting up a bill payee, but not with Citibank. 'Your new payee account will be set-up in 2 working days.' How very efficient! By the way, the staff on their helpline in India, were not as helpful as I expected.