written by dwHicks484 on 26/11/2015
Claim turned down as supposedly my horse had the clinical signs of the condition within 2 weeks of taking out the policy. Unsure where this information came from as he was seen by the vet the same week I took out the insurance and was symptom free, just to convince myself I have looked at photos taken after this date (symptom free). I was already insured with another company and was tempted by this companies cheaper premiums - what a mistake. He was only diagnosed when the vet was called out 3 months after the policy commenced....do they think I let him suffer for 3 months?
They take your money and then weasel out of making a payment. I am not impressed and would not recommend them.