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“refund for ticket that was paid for twice”
written by Boyd473 on 18/11/2015
I was booked the ticket for Finnair online. The first attempt of payment by card was
declined. I tried another Card that was approved. Later on it became clear that both
transactions were made from bank accounts. But the refund wasn't done automatically.
I phoned to Supporting Service of Bravoavia, checked all details of
transaction. The Service is effective - I've got prompt, professional and clear instructions. Within two days my problem was solved. During all this time they kept me informed -it's very helpful.
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