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“Absolute Joke. Lost my phone 3 weeks ago so phoned...”

written by on 18/05/2011

Absolute Joke. Lost my phone 3 weeks ago so phoned vodaphone and blacklisted it. Faxed and posted prrof of purchase and claim form along with prrof of black listing. Rang them up to see where my claim was and got told still waiting for proof of blacklisting to which i informed them it had been sent. The guy said they didnt have it so i phoned vodaphone and got them to email them direct. Phoned back and the guy looked and said yep i have it , we now have all we need and your claim can be proccesed. 3 days later ring up and guess what. No proof of blacklisting recieved. Furious ive been back and forward for the last week with this proof of blacklisting and its still not sorted. I thought these people were suppost to be intelligent ! actually i think you could train a monkey to do a better job. And why cant they just contact the network provider and get these details??? ill be cancelling advantage gold soon as its sorted. Please avoid like the plaigue its really really bad service.

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