written by MAGNAREZ on 08/11/2015
We have been with YMD (your mortgage decisions) for a number of years now and have always found there service to be of the highest standards.
SBE has always strived to give us the best advice and information at every step of the process and has alway been honest with us with every aspect in mortgages, insurance and estate protection.
SBE keeps us informed at every single step and turn in the application process and has back-ups in place in the event of refusal for a specific product or package.
SBE is always immaculately presented and his manner is impeccable, nothing is to much trouble.
On one occasion I sent him an email and called him not knowing he was on holiday overseas, obviously relaxing away from work, and yet he still answered the phone, responded to the email and contacted the relevant parties to sort the problem we had with an application.
This shows a true dedication and pride to his work, VERY hard to find these days.
As such we have recommended him and YMD to several family and friends knowing that they will have the same excellent experience that we have had.