written by McCoy426 on 03/11/2015
Booked out a parcel using the correct weight (infact I added extra 2kg just in case) recievd an email stating I was over 3kg! How did they work that out! Asking me for photos showing the weight of the parcel. Who take pictures of the parcel on a weighing scale!I asked them for for proof as well which they did not provide. Also they taken payment without asking me.
I sent a complaint to BBC watchdog about this.