Written on: 28/01/2008 by grainy34 (1 review written)
Clothes and catalogue look good. Friendly staff.
No free returns. Sizing terrible
My first order and what a mess up.
Ordered a pile of clothes for my just 1 year old. All clothes ordered in 12-18 mnth. Two pairs of baggies supposed to be same size. One pair 1 1/2 inches longer. gathered roll neck top wouldn't even go over her head. 2 kaftans 12-18 way too small, next size terrible fit all bunched up round back of neck. 1 hoody top so tight couldn't get her arms in.
Re-ordered the baggies and was told I would get a free returns label as there was a sizing error. Never got the label. Got the new baggies exactly the same as the first lot. Paid to send it all back with a note saying how unhappy I was. No reply to this. Then had to phone up as there was a mess up with the refund which they have now sorted.
Needless to say I wont be using again.