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★☆☆☆☆

“The Worst customer service ever!!!!”

written by Grace317 on 13/10/2015

I ordered a pair of the kinpurnie boots and when they arrived they were too small, I ordered what the website said was the correct size, but when I emailed them they stated the sizes were different for this product. I'm not a mind reader but apparently this is still my fault. I emailed back saying I wanted to return them but they said I would have to pay for this, which I'm not prepared to do, so now they've stopped replying to my emails & im stuck with a pair of boots they are too small. AVOID DERBY HOUSE AT ALL COSTS!!!

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