written by southportboilercare on 13/10/2015
My old boiler an Ideal Isar 24 he packed up in November 2010 with a cracked heat exchanger. Only 5 years out of the factory, and as a heat engineer who has been trained by Ideal, I knew I wasn't going to replace it with another, I'd serviced thousands of them by then and I knew another Isar wasn't the way forward for me, or even their new wonder boiler the Logic, though much better than the Isar it is.
I wanted something totally reliable, literally fit and forget. I was doing a lot of research and my mind was on an ATAG or a Viessmann, but I decided to look at what installers were saying on internet forums. My work was on servicing and breakdowns. All makes were getting a slating, even ATAG and Viessmann with unhappy engineers, but I came across a company I'd never heard of before 'Intergas' that a couple of installers had literally nothing bad to say about them, and this struck a chord with me.
After more online research about who Intergas were and their boilers, in early 2011 I was looking at one of the industry heating magazines when I saw a full page Intergas advert stating '1.5 Million Heat Exchangers, Zero Faults' this swung it for me and made my decision, I was going to have an Intergas HRE 28/24 Combi boiler. That and the fact that their boilers only have 4 moving parts, so it really reduces the probability of parts failure. I've since found out that Intergas have passed the 2 Million Heat Exchanger mark with zero faults.
I have a friend who has been in the heating industry for over 20 years, and he fits nothing but Worcester boilers, and his reason is that Worcester has a second to none back up service for the customer when the boiler breaks down. I agreed with him when discussing this point. Then I replied to him, I'd rather have a boiler that doesn't break down to require a second to none back up service. This he smiled at me and hesitantly agreed to my point.