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★☆☆☆☆

“Avoid these gangsters ”

written by on 06/10/2015

I want to pass on a warning to anyone who has booked or is considering using OK rent a car - they are far from OK.

I hired a car from them last week and it broke down within 36hrs and having driven ony about 100km.

I got the car with a full tank of fuel.

OK rent a car have now charged my credit card 640€ for recovery and 'damage' to the vehicle stating that I put the wrong fuel in it. I explained to them that I got the car with a full tank and had only driven about 100km, that I had not put any fuel whatsoever in the car and this could not possibly have been my fault. The staff were all inefficient, rude and unhelpful, none of them would tell me their names and none of them were prepared to provide any information in writing in relation to the cause of the breakdown, no one in the office had authority to deal with the matter and I was simply told to e-mail customer services.

Unfortunately I had to leave to catch my flight but have since e-mailed the company and not received any reply.

I have questioned the transaction with my credit card suppler and hope that they will cance the payment which I consider to have been fraudulent.

I recommend that anyone thinking of using this company rethink and use any other company OK rent a car appear to have many dubious methods of taking money off their customers unfairly.

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