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“V5 document details”

written by AlexaHurley24 on 02/10/2015

Entered details on the web site directly from the V5 document. Response from them, the information is wrong(!). Refused to insure. Time constrained I insured my vehicle with another company..no problem with them at all - and cheaper!. Sureterm / Lancaster declared I owed them the full subs and sent me several 'you us money or we send in the bailiffs' type letters, followed by a solicitors letter. I did not sign a contract with them and they did not provide the requested service. NO CONTRACT, NO FEE. I sent a postal order to cover the cost of a copy of the signed contract (non existing) they have now stopped harassing me with phone calls and demanding letters - especially after I said I was going to report them to the Financial Ombud' chappy. Google their office..very nasty prefab on an industrial estate.

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