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“It's not perfect but still good”

written by Dyte on 01/10/2015

I've been a customer of YOOX for more than a year. Made 20 something orders, with several pieces in each. There were only a few things I returned: some didn't fit description and expectation (I remember a Polo Ralph Lauren blazer which turned out so ridiculous that I even laughed when tried it on; half a year later they still are trying to sell it), some had trouble with sizing. But I kept majority of orders: jeans, t-shirts, shoes, even Mason Martin Margiela fur coat!
Everything I bought look real, I had no trouble with returns, and most of the time delivery was as expected. Of course, sometimes some minor issues happen but I never got second hand or damaged goods and I could always make a return and get refund with no additional charges.
My observation of their assortment: they have a lot of top brands but one must be really lucky to buy something really adorable for those bargain prices. For full price - may be. But most beautiful and lovely things I own I bought in real shops. But if you need regular clothes of very high quality (like last week I ordered several nice silk/cotton mix jumpers for 25-30 euros each from famous brands! just to wear it as layers in cold weather), it's probably a place to go.