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“FSB member applying for FSB business account”

written by Savvy and Proud on 28/09/2015

Applied around 6 weeks ago by phone, was told on phone they had everything they needed to proceed and I was accepted in principle. Then a few weeks later received a form asking the same questions, completed and sent back same day. Then they called and as I was unable to talk to them there and then, they emailed with questions I had already answered. They then came back via email with a discrepancy over the address (we live in a village and one invoice only stated the address minus the village name, same otherwise even down to post code and city).

Right now waiting for FSB to ring me back as I have rang them before just cancelling, the lady who answered the phone at the FSB understood why I am less than impressed with the cooperative bank. Cooperative my foot, no help at all!

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