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“Disappointing ”

written by Bella2015 on 27/09/2015

Flying from Birmingham to kefalonia on 19th September 2015
Delayed and kept waiting on plane with no explanation as to why
No water available on the flight which I thought unacceptable after a two hour delay
They ran out of tea to drink
The staff struggled to calculate prices of drinks and snacks
The pilot and crew could not be heard or understood when making announcements

Return journey on the 26th September , again delayed with no explanation
Abrupt staff ( may be because of language barrier)

Not a suitable airline for British holiday makers
Shall definitely go back to thomas cook or thomson in future

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