written by Komutt on 19/09/2015
Please go elsewhere. Website is mis leading with regards to getting a quote, it doesn't advise anywhere that you are being subject to a hard credit search. You wait 20+ mins on the phone, given mis leading advice - told me it was a soft search. Called back to complain and they cut you off. Yet another per 20 min call, then no manager wants to speak to you. Avoid like the plague, next stop is FCA if my complaint not dealt with within the timescales set out. Also making a complaint to the ASA.
THIS COMPANY DO NOT TELL YOU THEY'RE DOING A HARD CREDIT SEARCH ON YOU. INFACT SOME EMPLOYEES WILL TELL YOU ITS A SOFT SEARCH. POOR STAFF EMPLOYED THERE. THIS COMPANY WILL AFFECT YOUR CREDIT RATING AVOID!!!!!!!!!