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★☆☆☆☆

“Poor Service too many sales calls.”

written by 306Snow on 13/09/2015

The range of internal joinery products is pretty good, but that is where the good news stops. Having used other suppliers in the past I have used Howdens for my last two projects and have found the service and experience well below average. The delivery service is amateurish compared to other major suppliers and they often have items to follow that I have had to chase up. However they are far more proactive when trying to sell stuff through their regular sales calls asking to price for a kitchen or the like, I know if I need something and I can use a telephone!
When trying to return an item you get accused of misusing it or not storing it properly, the staff have generally been patronising.
I would recommend getting quotes from elsewhere.

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