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“They put the phone down, they shout at you! ”

written by Hopkinssm1947 on 08/09/2015

Worst customer service on earth, we booked a hotel in Las Vegas. Deciding to cut our trip short, as the hotel was awful, we demanded a refund, for the days we left early. Expedia were rude, they kept us on hold for 40 mins twice, then put the phone down. They are outrageous, and have a bad track record of customer service.

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