written by Petersonwk493 on 01/09/2015
AFTER THE RECENT PHONE CALL FROM THOMAS COOK IT SEEMS THEY NEED NOT HAVE BOTHERED AS THE COMPLAINTS WERE ALREADY COVERED BY THE FULL AND FINAL SETTLEMENT, A PRIORITY CHECK IN GIVEN TO ME BY THE REP IN MAJORCA WHO DID NOT STATE THIS TO ME.
IF YOU EVER HAVE A COMPLAINT WHILE ABROAD ,DO NOT ACCEPT ANYTHING FROM THE REPS,WAIT TILL YOU GET HOME ,THAT WAY YOU MAY HAVE A VERY SMALL CHANCE OF GETTING SOME SATISFACTION.
THE LAST FEW TIMES I HAVE BEEN ABROAD ,I HAVE ALWAYS USED COOKS BUT AFTER THIS LAST TIME OF A STINKING ROOM AND HALF COOKED CHICKEN AND THE VERY POOR RESPONSE FROM THEM ,I CAN ONLY SAY NEVER AGAIN..