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“Joke”

written by Raw74 on 27/08/2015

Used before! So already a customer reordered 3wks ago still no del.so emailed to find out where it was,there reply was we haven't sent it yet because they want our name confirmed! Didn't email us to ask for this! So I emailed back asking what on earth is going on! And if they were not going to send special del because my dog really needs her mess now refund us so they did just that no apologie! So for the sake of paying for the delivery they decided to lose a customer! Joke! So now my dog is still waiting for her meds! Not cool discount pet care!!! Wouldn't mind if we were not already a customer and they had emailed to ask us to verify our name,but didn't hesitate to take the money straight away from our account before getting confirmation !

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