written by on 26/08/2015
We were talked into using credit safe with an offer of a substantial discount then an added bonus of 15 months for 12. there main selling point was that they have a unique director tracing and checking facility.when we tried this out using information we new to be correct credit safe did not have any of this information on there records even giving one company a glowing record even though its main director had been involved with a string of failed companies. the director search could not find him either by name or address, total waste of time and money.they then rated my own company as very high risk with a cash only rating. when we queried this they said it was because we had not filed our accounts, on checking on our insistence they agreed that they had made a mistake and apologised but said it could take a few days to rectify the matter, causing us major problems with some of our suppliers.after this and several other bad experience's we tried to cancel which they refused saying because we had used the system we could not. under no circumstances use this company