written by Mackie64 on 24/08/2015
I placed a large order for school uniform from Asda for my four children which included clothing and footwear. I waited a week and a half for delivery and despite receiving an email to say my items had been despatched they now say they have lost the order. I had to speak to a call centre in South Africa as they don't have any call centres in the Uk, they basically said tough, they weren't prepared to resend the items and have refunded my money,. I now have to take a day off work to go and buy school uniform. I will never buy anything from Asda again, this is appalling customer service.