written by JohnHeathcote on 20/08/2015
I was initially irritated by not being able to get a quote on-line directly without a phone call, but it rapidly became clear during the telephone call that the product was too complicated to be priced in such a way.
The consultant was knowledgeable about the product and talked me through the options carefully and without hurry. I was given time and information to think, and a timely follow-up call.
I talked to other companies too
I'm happy I got the right product for me at the best price.
The resulting documentation came through promptly.