Report Abuse

“PLEASE DO NOT USE THIS BREAKDOWN COMPANY!!!!”

written by on 10/08/2015

In February I called this company at 10:50 am as I could not gain entry to my vehicle and I was stranded outside of the car with all my personal belongings inside the car, including my bag, phone, house keys and medication. I used my local doctor’s surgery to make the phone call. I waited 2 hours and 15 minutes in the freezing cold waiting for their mechanic to turn up. I was very distressed and anxious by this point. The mechanic stated that he had only received the call at 12.33 pm. The mechanic spent the next hour trifling with the car but could not gain access so in the end he took me to the local garage. The staff there suggested that he tried to gain access to the car so at least I would have my personal belongings but he refused. In the end he left me there alone with no means of transport to get home and no money to get a bus or a taxi. I have since complained to the company but they are denying they did anything wrong and in fact are telling lies about some of the events! Please, please do not use them!