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written by Christopherandrewparsons on 03/08/2015

Personnal account and in branch services I can not give them enough praise , the problems happen when it involves the out of branch services .... I have now moved my business account to a rival bank .. I should have learnt from this experience BUT decided to remortgage from Nationwide to Nat West with a 40% of property value remortgage .16 weeks to achieve a simple remortgage because of lost or misplaced documents which we personally handed in at the branch .. As mentioned at start In branch fantastic service Out of branch absolute nightmare ... Avoid like the plague .... My name Chris Parsons

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