written by katefrench on 28/07/2015
Really disappointing service, would NOT recommend. My sister ordered me some surprise flowers to congratulate me on my engagement, they were due to come on Monday, after ordering next day delivery on Sunday before 12; on Monday my sister called and spoke to them several times at the whereabouts of the flowers they said they would be there before 5 - I was in all day yesterday and nothing. Shop phones go dead at 5; even though it notes online you shut at 5.30. We try to support small local businesses with an order of £47 but what was the point - may as well have gone to Interflora and known they would arrived when they were meant to! Very disappointed, apparently they are out for delivery today but between 10-3 - I am not in today and the surprise has completely been ruined by a very bad service. The customer service is rude and not supportive at all and for this, I would never use them or recommend!