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“NEARLY RUINED MY BIG DAY”

written by Smudgethecat on 26/07/2015

I bought my dress from this shop and was happy until I had the alterations done. The first fitting went well then the second fitting they accused me of loosing lots of weight which I hadn't as they said the top was really big so they then re-pinned the dress I was shocked by their attitude towards me and they made me feel uncomfortable and I wondered how the dress could be so wrong on the first fitting. They said everything would be fine and the dress would be fine on the day. I had a horrible feeling it wouldn't! then when I went to collect it the day before the wedding I asked if I could try it on but the girl said it's too late if there is anything wrong with it now (VERY RESURING!!! NOT)I checked the dress over and wasn't very impressed there was cotton hanging off all over it so I was not pleased after it had cost me £200.00 for the alterations!!!. Then it got worse on the day I put the dress on to find they had made the dress about 2 sizes too small for me (HOW I DON'T KNOW) as it was only 2 weeks between the fitting and the wedding day. there was a gap of about 1 and half inch so it wouldn't meet across the back and the press studs wouldn't have fastened anyway as they had used 2 of the same sides. It took 3 people 2 shoehorn me into the dress and lace me in as best they could. I don't know who they altered this dress for but it wasn't for me. if the dress had been an inch smaller I would not have got into it at all. I was uncomfortable all day and could hardly breath and ended up been 20 minutes late for my wedding. I would never recommend this company to anyone as I nearly didn't have a wedding day. I e-mailed the shop when I got back from honeymoon but have had no reply surprise surprise!!! DO NOT HAVE ALTERATIONS FROM THIS SHOP IF YOU WANT A DRESS THAT FITS