written by John2122121 on 25/07/2015
I have tryed to make a change of vehicle twice while using this joke of a company , both times I have been waiting literally hours to get through ! There customer service is a shambles ! I was on on hold for 3.5 hours on Saturday and still didn't get through by close of business, so now I can't drive my new car for the next 2 days because there none English speaking contact centre is not open on a Sunday . Stay away from this company I will be taking my business elsewhere at the soonest opportunity .