written by McMahan1976 on 24/07/2015
Pre-hired car from GOLDCAR Pisa airport. Was told at desk they would take an amount from my card for refuelling but would be returned back to car minus any fuel costs. Of course I returned car with full tank only to find later in UK they had kept £18 for "Admin" fees - FOR RETURNING A CAR FULL OF PETROL that they had to do nothing with!
On reading small print I did find it mentioned that even if you return full of fuel you will have to pay this admin fee - so be warned, go to a reputable car hire company and not one that blatantly rips you off.