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“Rip off merchants”

written by clarkie990 on 23/07/2015

My feedback, largely, is I was left somewhat disappointed in the suggested value offered for my Honda Fireblade as a part exchange against another bike SMB were selling. My bike is an excellent condition, 2000 Blade with 4,400 miles on the clock (full details were passed over the telephone). I was offered £1,500 as a part-ex deal. Whilst I appreciate they are a business, not a charity, at the time this offer was made they were selling another Blade of the same model, with 30,000 miles for £2,950 (approx) and are currently selling a Blade without a fairing, 28k miles for £2,500. (At present, another dealer is advertising a similar mileage/condition bike to mine for just under £5,000)

I feel that the offer I was made for my bike was little short of derisory, notwithstanding the fact that I assume SMB would have also been making a profit on the bike I was interested in purchasing as well.

I have subsequently noted that the bike I was interested in was advertsied as having 2994 miles on the clock, but is now amended to having 10,000 miles. Overall, really disappointing. The accuracy of adverts has got to be made out when so much business is attracted on-line.

Staff were polite when speaking to me on the telephone, but dismissive when I said their valuation was not remotely appropriate.

I have purchased a bike from elsewhere and won't be returning/recommending SMB given my experience.