written by Nichola15 on 21/07/2015
If you're a young driver looking for cheap insurance stay clear from this company as you will be charged way more than getting decent insurance in the first place. First of all I set up a policy with these guys in sept only for them to cancel it again within 3 weeks as I hadn't sent them the required documents even though I had. They cancelled it and took my deposit. As I use my car to travel to university I urgently needed insurance again so I set up a new policy with them but I claimed my deposit back which they only gave me back £300 of the £520 deposit. So I set up a new policy and I told them I want to change the amount of miles I travel yearly to 6000 miles. In the end they messed up and just kept all the details on my policy the same as my cancelled one and now I am currently paying for "top up miles" because I have used all my policy miles. Top up miles start form £48.50 for 250 miles which is a rip!!! Their boxes are fixed they said I used 250 top up miles in a week and a half which is impossible as I now only drive to work and back. The amount of money I have paid to this joke of a company is extortionate. LASTLY, it is nearly impossible to get through to a human on the phone! I am counting down the days to my years policy is over and im free from this nightmare of a company!