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★★☆☆☆

“Debit card charges”

written by Owens79 on 18/07/2015

I've used opodo for the last 17yrs and never been charged debit card fees until now, so beware when booking as the info re charges is not very clear ie you select a card type but there is no info as what % will be charged you have to look at the the fare price as this changes to include the charges. The only way you know what % You have been charged is by working it out for yourself, or contacting opodo which I did. I was charged £38 opodo said debit card fees were 2.1% which when I checked it that would have been £24 then opodo said the £38 was service charge and card fees. They should let you know exactly what the service charge is and what % card fees are before you book. Opodo say they do this as the fare price changes to include charges at the final acceptance page. You should be aware of these charges before you go into the booking process.

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