Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

3516393

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★☆☆☆

“Petrol rip off”

written by Hudsonog5 on 12/07/2015

I recently rented a vehicle from Europcar at Faro Airport on June 07th 2015 and had booked a mini elite category, we got to check in and they wanted to give me a Peugeot 208, I booked a mini elite because I wanted a Fiat 500, I explained this and eventually they brought us a Fiat 500 so that was fine, but it left us late to meet with our apartment lady. On return of the vehicle we filled the tank with 20Euro of fuel as the tank was already between half and 3 quarter full, when we got to the europcar the drop off the lady said that it was one notch from being full and that if it needed less than 2 lites of fuel we would not be charged, but I was horrified to see when we returned home that europcar had charged us another £16.12 sterling to refill the tank, this was not possible as the tank would not take any more fuel at the station. this was a total take on as the tank was never taking that amount of fuel, I had hired cars every year in Portugal for the last 10 years and this was the first time I used europcar and will be the last,I have hired Fiesta's and Corsa's from Hertz and have never used this amount of fuel. for this reason I will not use Europcar again as I find that this was a complete take on

Was this review helpful? 0 0