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“Shocking”

written by Jamieholland on 09/07/2015

Had a fraudulent transaction on my account of £79.00 . I called to report this and was met with processes and had to then call the company who has taken the transaction! Very unhelpful of lloyds bank, really looking at changing my account! Had the cheek to then refund me my phone call of £2 as a resolution to my complaint! I actually thought that was an insult!

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“Shocking”