written by on 09/07/2015
I can't praise the efficiency of this company enough. I had a problem with ordering on the website so sent them an email, their automated reply gave a phone number for new orders. The girl on the phone couldn't have been more helpful and pleasant and within minutes my order was placed. There then followed a series of emails giving me a delivery date, and a tracking code. My deck was delivered on time by a very nice chap who helped us stack it in the garden. My only critism is the instructions, if you're not a proficient diyer then you will have problems, fortunately my partner and I have experience in building and in just over a week from ordering my deck is ready for use. Thank you Savoy Timber!